betpk is committed to protecting the privacy and personal data of every player on the platform. This Privacy Policy explains what information betpk collects, how it is used, who it may be shared with, and what rights you have over your own data. Please read this document carefully before registering an account or using any betpk service.
betpk gives you meaningful control over your personal data. You can access, correct, or request deletion of your information at any time by contacting the betpk support team. Your data is never sold to third parties for marketing purposes.
All data transmitted between your device and the betpk platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Your login credentials, payment details, and personal information are protected in transit and at rest.
betpk processes personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. betpk is committed to full compliance with applicable Philippine data protection law.
betpk collects only the personal data that is necessary for the operation of the platform, compliance with legal obligations, and the delivery of a safe and fair gaming experience. betpk does not collect data beyond what is required for these purposes.
betpk will only send you promotional communications if you have opted in to receive them. You can withdraw your consent and opt out of marketing messages at any time through your account settings or by contacting betpk's support team.
betpk retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. Once data is no longer needed, it is securely deleted or anonymized in accordance with betpk's data retention schedule.
This Privacy Policy ("Policy") describes how betpk ("betpk," "we," "us," or "our") collects, uses, stores, discloses, and otherwise processes the personal data of individuals ("you," "your," or "Player") who access or use the betpk online gaming platform, including the website at betpk.today and the betpk mobile application (collectively, the "Platform").
This Policy applies to all personal data collected in connection with your use of the Platform, including data collected during account registration, identity verification, deposits and withdrawals, gameplay, customer support interactions, and marketing communications. It applies to all players located in the Philippines, as well as to visitors who browse the Platform without registering an account.
This Policy should be read together with betpk's Terms & Conditions and Responsible Gaming policy, both of which are incorporated by reference. By accessing the Platform or creating a betpk account, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
Note: betpk processes personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines (DPA), and its Implementing Rules and Regulations (IRR). betpk is committed to upholding the rights of data subjects under Philippine law.
For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, betpk acts as the personal information controller in respect of the personal data it collects and processes through the Platform. betpk is responsible for ensuring that personal data is processed lawfully, fairly, and transparently, and that appropriate technical and organizational measures are in place to protect personal data against unauthorized access, loss, or disclosure.
If you have any questions or concerns regarding the processing of your personal data by betpk, or if you wish to exercise any of your rights as a data subject, you may contact betpk's Data Protection Officer using the contact details set out in Section 14 of this Policy.
betpk collects the following categories of personal data in connection with your use of the Platform:
Sensitive Personal Information: Copies of government-issued identification documents and facial images submitted for KYC purposes may constitute sensitive personal information under the Data Privacy Act of 2012. betpk processes such data only to the extent necessary for identity verification and legal compliance, and applies heightened security measures to its storage and handling.
betpk collects personal data through the following means:
The majority of personal data betpk holds about you is provided directly by you during the account registration process, identity verification, deposit and withdrawal transactions, customer support interactions, and when you update your account profile or responsible gaming settings.
When you access and use the betpk Platform, certain technical and device data is collected automatically through cookies, web beacons, server logs, and similar tracking technologies. This includes your IP address, device identifiers, browser information, and session activity data. Please refer to Section 8 of this Policy for more information on betpk's use of cookies.
betpk may receive personal data about you from third-party service providers engaged to assist with identity verification, payment processing, fraud detection, and anti-money laundering compliance. For example, betpk may receive confirmation of your identity from a third-party KYC verification provider, or transaction confirmation data from GCash, PayMaya, or your bank.
In limited circumstances, betpk may collect personal data from publicly available sources, such as public records or databases maintained by Philippine government agencies, where this is necessary for compliance with legal obligations, including anti-money laundering and counter-terrorism financing requirements.
betpk processes your personal data on the following legal bases under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract; your consent |
| Identity verification (KYC) | Legal obligation; legitimate interest |
| Processing deposits and withdrawals | Performance of a contract |
| Anti-money laundering (AML) compliance | Legal obligation |
| Fraud detection and prevention | Legitimate interest; legal obligation |
| Responsible gaming monitoring | Legal obligation; legitimate interest |
| Customer support | Performance of a contract; legitimate interest |
| Marketing communications | Your consent (opt-in) |
| Platform analytics and improvement | Legitimate interest |
betpk uses the personal data it collects for the following purposes:
betpk does not sell your personal data to third parties. betpk may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
betpk engages third-party service providers to assist with the operation of the Platform, including identity verification providers, payment processors (such as GCash and PayMaya), fraud detection and AML compliance providers, cloud hosting and infrastructure providers, and customer support platform providers. These service providers are permitted to process your personal data only for the specific purposes for which they have been engaged and are contractually required to maintain appropriate security measures.
betpk may disclose your personal data to Philippine government agencies, regulatory bodies, law enforcement authorities, or courts where betpk is required to do so by applicable law, court order, or regulatory direction. This includes disclosures required under the Anti-Money Laundering Act (AMLA) and its amendments, and any reporting obligations under applicable gaming regulations.
In the event of a merger, acquisition, restructuring, or sale of all or part of betpk's business, your personal data may be transferred to the acquiring entity as part of that transaction. betpk will notify affected players of any such transfer and the privacy practices of the acquiring entity prior to the transfer taking effect, to the extent required by applicable law.
betpk may share your personal data with other third parties where you have given your explicit consent to such sharing. You may withdraw your consent at any time by contacting betpk's support team, without affecting the lawfulness of any processing carried out prior to withdrawal.
Important: betpk will never share your personal data with third-party advertisers or data brokers for the purpose of targeted advertising without your explicit consent. betpk does not engage in the sale of personal data.
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites function correctly, to improve user experience, and to provide information to website operators. betpk uses cookies and similar tracking technologies on the Platform for the purposes described below.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, please note that disabling strictly necessary cookies may affect the functionality of the betpk Platform and may prevent you from accessing certain features, including logging in to your account.
betpk implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
While betpk takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. betpk cannot guarantee the absolute security of your data. You are responsible for maintaining the confidentiality of your betpk account credentials and for notifying betpk immediately if you suspect unauthorized access to your account.
Data Breach Notification: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, betpk will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.
betpk retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration and identity data | Duration of account plus 5 years after closure |
| KYC and verification documents | Duration of account plus 5 years after closure |
| Financial transaction records | 10 years (as required by AMLA) |
| Gaming activity logs | 5 years after account closure |
| Customer support communications | 3 years after the last interaction |
| Marketing consent records | Until consent is withdrawn, plus 3 years |
| Technical and device logs | 12 months on a rolling basis |
Upon expiry of the applicable retention period, betpk will securely delete or anonymize your personal data in accordance with its data retention and disposal procedures. Where data is anonymized rather than deleted, the anonymized data may be retained for analytical purposes without limitation, as it can no longer be linked to you as an individual.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights in relation to your personal data held by betpk:
You have the right to request a copy of the personal data betpk holds about you and information about how it is being processed.
You have the right to request correction of any inaccurate or incomplete personal data betpk holds about you.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on betpk's legitimate interests.
You have the right to request that betpk suspend or restrict the processing of your personal data in certain circumstances.
You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe betpk has not handled your personal data in accordance with applicable law.
To exercise any of the above rights, please contact betpk's Data Protection Officer using the contact details in Section 14. betpk will respond to your request within a reasonable period and in any event within the timeframes required by applicable Philippine law. betpk may need to verify your identity before processing your request.
Please note: Some rights are subject to limitations and exceptions under the Data Privacy Act of 2012. For example, betpk may be unable to delete certain data that it is required to retain by law, such as financial transaction records required to be kept under the Anti-Money Laundering Act.
The betpk Platform is strictly intended for use by persons who are at least twenty-one (21) years of age. betpk does not knowingly collect personal data from persons under the age of 21. If betpk becomes aware that it has inadvertently collected personal data from a person under 21, it will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that a minor in your household has registered an account on betpk or submitted personal data to betpk, please contact betpk's support team immediately. betpk will investigate and take appropriate action, including account closure and data deletion, as promptly as possible.
21+ Only: betpk enforces strict age verification as part of its KYC process. Any attempt to circumvent the age verification process by providing false date of birth information constitutes a breach of betpk's Terms & Conditions and may result in account termination and forfeiture of balances.
betpk reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or betpk's data processing practices. The date of the most recent revision is indicated at the top of this page.
Where changes to this Policy are material, betpk will provide reasonable advance notice to registered players via email or a prominent notice on the Platform prior to the changes taking effect. Your continued use of the betpk Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.
betpk encourages you to review this Policy periodically to stay informed about how betpk protects your personal data. If you do not agree to any amendment to this Policy, you should cease using the Platform and close your account before the changes take effect.
If you have any questions, concerns, or requests relating to this Privacy Policy or betpk's processing of your personal data, please contact betpk's Data Protection Officer. betpk's support team is available 24 hours a day, 7 days a week, including Philippine public holidays.
betpk Data Protection Officer
Email: [email protected]
General Support: [email protected]
Response time: Within 2 business days for data subject requests
Available: 24/7 for general support inquiries
If you are not satisfied with betpk's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about the NPC and how to file a complaint is available through the NPC's official channels.
For questions about responsible gaming tools and self-exclusion, please visit the Responsible Gaming page. For questions about your account rights and obligations, please review the Terms & Conditions.
betpk is built for Filipino players who value both great gaming and genuine data protection. Register your account today, play EVO Live, Mines Grand, Kalaka Bingo, and more — all in Philippine Peso, with your privacy fully protected. 21+ only. Play responsibly.
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